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更新于 7月8日

Process Analyst (共享服務(wù)中心)流程分析師

面議
  • 蘇州虎丘區(qū)
  • 10年以上
  • 本科
  • 全職
  • 招1人

雇員點評標(biāo)簽

  • 工作環(huán)境好
  • 同事很nice
  • 氛圍活躍
  • 團(tuán)隊執(zhí)行強
  • 人際關(guān)系好
  • 交通便利
  • 實力大公司

職位描述

流程優(yōu)化
  • We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.
  • Mission
  • GBS O2C China is looking for a business process analyst to initiate and manage process improvements and digital solution initiatives using the latest technologies, i.e., artificial intelligence, robotic process automation, business process management solutions.
  • This position will work internally within O2C internal projects to support the service lines, as well as externally with our operating and strategic customers to leverage these technologies and provide solutions to meet their business needs.
  • The role will work collaborate with global and exchange various countries' experience and knowledge.
  • You’ll make an impact by
  • Optimization of processes with automation, digital solutions or redesign within the portfolio services of GBS O2C Business Line.
  • Drive innovation and evaluate new tools/application in alignment with the business line strategy (RPA, Data Analytics, AI, etc.)
  • Pursue the increased automation rate, service availability, service quality and cost optimization for provided services
  • Ensure implementation of operational standards in alignment with affected services
  • Support the successful completion of internal and customer-facing projects
  • Collaborate with other players in the global GBS network of experts to maximize benefit for the customer and probability to win business
  • Engage with customers to develop project scope, KPI/SLA and transition to operations
  • Analyze and map existing business processes and identify requirements needed for process re-engineering and work with the customer to implement changes, whether digital or operational
  • Provide input to support the development of the budget, cost & pricing
  • Supports customer demand management service reviews and operational reviews
  • Monitors savings contribution
  • Defines the benefit model of a potential project and ensures the value of the project outweighs the cost of requirements
  • Identifies potential projects with customers through relationship management or customer satisfaction indicators
  • Your defining qualities
  • Business Analysts candidates must have a minimum of 3 years’ related experience
  • BS/BA in related discipline, or equivalent combination of education and experience will be considered. Certification may be required in some areas.
  • Experience in process design and digital solution implementations
  • Excellent communications and interpersonal skills
  • Strong experience with SAP/Uipath/Power BI/Tableau/Qlik is a plus
  • Capability to effectively manage deadlines/time, prioritization, in a fast-paced environment
  • Familiar with latest digital technology topics
  • Applied know-how in using data analytics for process improvement
You’ll benefit from
  • Diverse and inclusive culture, doing the work you like with people who appreciate it.
  • Systematic career development platform, various training courses, and online learning resources for you to help you tailor your growth path based on your strengths.
  • 15 days+ Annual leaves, with additional benefits such as Christmas leave
  • Generous benefits package, long-term care corporate annuity plan, flexible allocation of commercial insurance, employee stock sharing matching plan for mutual growth, etc.
Create a better #TomorrowWithUs!

At Siemens, we are human enthusiasts with a diverse set of background, skills, interests and needs, united in a unique mission to create a better tomorrow. We believe in a culture of diversity and inclusion, reflecting a society with various backgrounds, nationalities, expertise, and mindsets. Here, you'll find trust and freedom to excel. Here, you'll find peers, mentors, and savvy people, for co-creating and growing. If you have curiosity, breakthroughs, and creativity, looking for an equal opportunity to grow and unleash your full potential, join us, bring your authentic self, and create a better tomorrow with us.

工作地點

虎丘區(qū)蘇州西門子電器有限公司

職位發(fā)布者

Weng Li Na/人事經(jīng)理

今日活躍
立即溝通
公司Logo西門子(中國)有限公司公司標(biāo)簽
關(guān)于西門子在中國:西門子股份公司(總部位于柏林和慕尼黑)是一家專注于工業(yè)、基礎(chǔ)設(shè)施、交通和醫(yī)療領(lǐng)域的科技公司。從更高效節(jié)能的工廠、更具韌性的供應(yīng)鏈、更智能的樓宇和電網(wǎng),到更清潔、更舒適的交通以及先進(jìn)的醫(yī)療系統(tǒng),西門子致力于讓科技有為,為客戶創(chuàng)造價值。通過融合現(xiàn)實與數(shù)字世界,西門子賦能客戶推動產(chǎn)業(yè)和市場變革,為著數(shù)十億計的人們,共創(chuàng)每一天。西門子持有上市公司西門子醫(yī)療的多數(shù)股權(quán),西門子醫(yī)療是全球領(lǐng)先的醫(yī)療科技供應(yīng)商,塑造著醫(yī)療產(chǎn)業(yè)的未來。此外,西門子持有西門子能源的少數(shù)股權(quán),西門子能源是全球輸電和發(fā)電領(lǐng)域的領(lǐng)軍企業(yè)。西門子自1872年進(jìn)入中國,近150年來始終以創(chuàng)新的技術(shù)、卓越的解決方案和產(chǎn)品堅持不懈地對中國的發(fā)展提供全面支持。2021財年(2020年10月1日至2021年9月30日),西門子在中國的總營收達(dá)到82億歐元,擁有超過3萬名員工。西門子已經(jīng)發(fā)展成為中國社會和經(jīng)濟(jì)的一部分,并竭誠與中國攜手合作,共同致力于實現(xiàn)可持續(xù)發(fā)展。
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