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Duties & responsibilities
What this job involves
Site Operations
1. Create a comfortable, welcoming and hospitable experience for employees and their guest.
2. Boost agility in the workplace by managing up-to-date visitor information.
3. Handle internal & external calls and correspondence.
4. Anticipate client needs through observation to create memorable experiences.
5. Manage stationery requisition and related inventory management.
6. Adhoc responsibilities assigned by Workplace Manager.
02
Customer Services
1. Foster a sense of community and create happiness at work for our team, our client and their guest.
2. Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.
02
Visitor Management
1. Provide personable and efficient visitor registration services.
2. Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
3. Enhance safety and security of our client’s facility by management of visitor movement.
4. Execute emergency response plan to ensure safety of client and guest when necessary.
02
Concierge Services
1. Deliver concierge service with local expertise and insider knowledge.
2. Manage transportations request from visitors and employees.
Conference Meeting Room Booking
1. Assist & educate client to achieve optimization and efficiency for meeting room bookings.
2. Enhance user comfort and services by efficient turnaround of meeting rooms. 02
3. Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.
Mail Delivery Services
1. Organize receipt and deliveries of all mails and courier services.
2. Manage mail distribution records and mail logs .
Candidate Specification
Requirement:
1. 2-years’ experience in Hospitality and/or Tourism sector or related professional area
2 . Prior experience to manage meeting room services is an advantage
3. Diploma from an accredited institute
4. Proficiency with Microsoft Word, Excel and PowerPoint.
5. 02 Ability to meet tight schedules and deliver high quality of work
6. High level of communication and interpersonal skills