你需要擁有什么
? 你具有在零售或生產(chǎn)行業(yè),關(guān)于產(chǎn)品質(zhì)量控制或測試的工作經(jīng)驗,熟悉辦公軟件,擅長excel.
? 工作積極主動,具備強(qiáng)烈的解決問題導(dǎo)向思維。
? 可同時處理多項不同事務(wù),并具備優(yōu)先級排序能力。
? 具備良好的溝通能力及團(tuán)隊協(xié)作能力
你的工作職責(zé)
? 檢查銷售停止的通知并鎖定庫存。 運用產(chǎn)品質(zhì)量知識,檢查和收集質(zhì)量問題的反饋,并停止問題產(chǎn)品的銷售。
? 通過系統(tǒng)來匯報質(zhì)量問題,積極和供應(yīng)鏈合作,確保產(chǎn)品和問題得到更正,決不讓顧客買到問題產(chǎn)品。
? 積極地和各部門合作,宣傳質(zhì)量工作的好例子,工作成果,使每一位員工都了解質(zhì)量問題怎樣反饋和產(chǎn)品質(zhì)量知識,來降低顧客退貨和提升顧客滿意度。
關(guān)于這個職能
To contribute to the success of the IKEA business through efficient and effective operations with focus on preventing costs and maximising profit on products that cannot be sold through our normal pipeline. This work is carried out with the possible environmental impact in mind and always takes the customer's quality perception on our range into consideration. The function also ensures that any feedback on quality issues from a retail and customer point of view is taken into the product quality deviation pipeline.