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崗位職責(zé):
The Client Lifecycle Management (CLM) team sits in the first line of defense and evaluates the quality of the client information gather and consolidated for the client onboarding, customer due diligence (CDD) and know your customer (KYC), and exit management. Our objective is to centralizing key FCC knowledge in one team to better support the front office with consistency and quality.
The CLM Associate – Quality role will focus on quality perspectives, proactively engage with the ASP CLM team and Relationship Management team, providing advice and support on CDD and Client Tax Reporting (CTR) policy and procedures interpretation and guidance.
The job holder will undertake sampled based Quality Assurance reviews on the CDD profiles and CLM workflows to ensure that prescribed internal control policies and procedures are followed through. He / she will also assist with the roll out of KYC and CTR policy changes and facilitate trainings.
The job holder should be precise, detailed oriented and be able to establish a strong working relationship with the front office Relationship Manager team and the ASP CLM team in carrying his / her job responsibilities.
1. Overall responsibility is to support the ASP CLM Quality Assurance Lead in ensuring the quality of CDD and CTR information on the bank's customers, in line with HSBC policies at onboarding and periodic reviews.
2. Carry out quality assurance and thematic reviews to ensure consistent application of CDD and CTR Policy & Procedures.
3. Undertake sampling to ensure consistency of CDD / KYC / CTR data quality obtained as part of customer onboarding, periodic and event driven reviews.
4. Report and track sampling review results, provide feedback to relevant stakeholders in global and ASP (e.g., CCO, Business Management, Front Office, CLM, BFCR, FCC and Tax etc.)
5. Develop and deliver training on core concepts and pain points in the CDD and CTR due diligence process (e.g., Source of Wealth, Financial Crime Indicators, Tax Transparency, CRS and FATCA) for relevant stakeholders in ASP (e.g., Front Office, CLM etc.)
6. Work with the ASP CLM Quality Assurance Lead, relevant stakeholders in global and ASP (e.g., CCO, Business Management, Front Office, BFCR, FCC and Tax) when additional guidance on CDD and CTR policy is required.
7. Assist in addressing internal / external audit and second line of defense reviews on CDD and CTR, including consistent application of recommendations arising from third-party reports (e.g. CCO, Audit, second line of defense, and external auditors etc.)
8. Take a pro-active approach to identifying areas of efficiency on existing CDD and CTR workflow processes and procedures needed to increase productivity and efficiency on an end-to-end basis.
9. Ad-hoc projects as assigned.



任職要求:
1. Degree qualified or with relevant professional qualifications, and accumulated broad banking experience.
2. In-depth knowledge of financial services, financial crime compliance, client tax reporting (e.g., CRS and FATCA) and the external regulatory/industry environment.
3. Experience in undertaking AML / KYC / CRS / FATCA reviews within the banking and financial institution.
4. Sound understanding of due diligence, risk identification and remediation activities.
5. Experience in overseeing the completion of KYC and CTR due diligence activities and undertaking quality assurance an advantage.
6. Proven ability in working across multi-disciplinary and multi-cultural, diverse working environments.
7. Ability to work comfortably in a multi-function team and with management and all levels of staff.
8. Well organised and demonstrates sound problem solving and analytical skills.
9. Positive and proactive attitude, with flexibility to accommodate changing environment and willingness to take on new responsibilities.
10. An articulate and strong communicator with excellent written English. Proficiency in Chinese is an advantage.
福利待遇
- 具競爭力的薪酬：基本工資+績效獎金+輪班補(bǔ)貼+早晚班交通津貼；
- 健全福利保障：五險一金+補(bǔ)充性商業(yè)醫(yī)療保險+免費年度體檢；
- 暢享10+天假期：除享有國家法定節(jié)假日外，還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等，助您達(dá)到工作生活的平衡；
- 彈性福利制度：年假可買賣，商業(yè)醫(yī)療保險套餐可升級，您還可申請旅游補(bǔ)貼、個人進(jìn)修補(bǔ)助、運動健身補(bǔ)貼等，滿足個性化福利需求；
- 人性化工作環(huán)境：使用公司的員工餐廳、咖啡室、休息室、娛樂室等，進(jìn)行勞逸結(jié)合；
- 多元化員工活動：運動會、團(tuán)建、年會等精彩活動給您平臺，任您施展才華。
培訓(xùn)與發(fā)展
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