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崗位職責(zé):
The IWPB Business Risk and Resilience (BRR) Utility plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.
The BRR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.
1. The In-Country Client Selection Exit Management (CSEM) will be responsible for obtaining all required customer information as part of the Build The Case stage of the exit process. They will coordinate with other stakeholders (including branch, Compliance, Legal, Customer Experience Team & cross border teams) to ensure a complete relationship view on the customer is provided. They will be responsible for ensuring appropriate and adequate information is gathered for submission to In-Country Client Selection Committee (CSC).
2. Deliver a global client exit policy and process which can be implemented in a sustainable and consistent global manner across all of HSBC.
3. Receiving, logging and tracking incoming triggered cases.
4. Analysing the triggered cases to ensure the validity of the trigger.
5. Assist to manage triggered cases inputting findings into the Case Management tool (UCM-CS)
6. Support of the team in conducting the product searches and reaching out to product areas to determine the extent of the customer’s relationship with the bank when required.
7. Identifying the connected parties of the triggered customers to provide a complete overview to the CSC for decision-making.
8. Identifying the complexities and constraints to exit customers at a product level (that will include identifying if the customer is a Potential Vulnerable Customer).
9. Conduct customer searches using the tool provided (Customer Footprint) to identify any cross border and cross line of business relationship.
10. Assist in ensuring cases flow through the exit management process in line with SLAs and timelines outlined in the Guidebook.
11. Perform the execution stage of all exit or restrict activity, which should be carried out as per CSC instruction.
12. Facilitate local execution of Quality Control and Quality Assurance results along with associated remediation.
13. Facilitate local execution of the process in an operationally effective manner using automated tools that generate consistent and quality Management Information, enabling efficient resources allocation against a blueprint, and support cross border and cross business line decisioning and execution. Ensures a local resourcing model is maintained by all relevant parties in the process.

任職要求:
1. High level understanding of all types of financial crime and reputational risk.
2. Familiarity with Retail banking and financial services products.
Ability to work with various stakeholders to manage the CSEM processes.
3. Experience of case work with strong judgmental.
4. Strong communication skills, team player.
5. A keen eye for detail, together with strong administrative and organizational skills.
6. Able to work independently and self-initiative.
福利待遇
- 具競爭力的薪酬：基本工資+績效獎金+輪班補貼+早晚班交通津貼；
- 健全福利保障：五險一金+補充性商業(yè)醫(yī)療保險+免費年度體檢；
- 暢享10+天假期：除享有國家法定節(jié)假日外，還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等，助您達到工作生活的平衡；
- 彈性福利制度：年假可買賣，商業(yè)醫(yī)療保險套餐可升級，您還可申請旅游補貼、個人進修補助、運動健身補貼等，滿足個性化福利需求；
- 人性化工作環(huán)境：使用公司的員工餐廳、咖啡室、休息室、娛樂室等，進行勞逸結(jié)合；
- 多元化員工活動：運動會、團建、年會等精彩活動給您平臺，任您施展才華。
培訓(xùn)與發(fā)展
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