崗位職責(zé):
The Business Risk and Resilience (BRR) plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.
The BRR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.
The Sales Quality role is responsible for assessing whether the customer outcomes for product sales are in line with HSBC internal standards and regulatory requirements.The role sits as part of the team responsible for ensuring the bank aligns around our clients to deliver a high quality and robust service.
1. Support WPB businesses in fulfilling regulatory requirements and relevant action plan.
2. Translate business problems and dynamics into contexts & problems solvable by streamlined processes and data analysis.
3. Perform data analysis of wealth management and retail banking transactions to identify possible control deficiencies and translate the outcomes into business decisions and activities that mitigate the risks.
4. Support Conduct agenda and embed relevant controls in a timely manner.
5. Provide feedback to support the ongoing improvements in Business Conduct initiatives, in particularly to analytical logic and model as well as the effectiveness of the Sales Quality review.
6. Strong risk management skills to increase awareness, and support uplift of risk and control framework of team.

任職要求:
1. At least 3 years’ experience in one or multiple skills in the financial or risk control domains.
2. Experience in call experience are essential.
3. Working knowledge of HSBC and the WPB division including relevant sales, products and risk systems are preferred.
4. Exhibit ability to diagnose and articulate ambiguity in business problem, and recommend relevant insight and translate into data analytics solutions.
5. Knowledge with Retail and Wealth products are preferred.
6. Strong grasp of business control, and sales / conduct risk drivers.
7. Good problem solving and analytics product management skills.
8. Ability to make important decisions and take decisive actions.
9. Ability to communicate in Chinese and English with confidence (written and verbal).
10. Fluent Cantonese in verbal is essential.
福利待遇
- 具競爭力的薪酬：基本工資+績效獎金+輪班補貼+早晚班交通津貼；
- 健全福利保障：五險一金+補充性商業(yè)醫(yī)療保險+免費年度體檢；
- 暢享10+天假期：除享有國家法定節(jié)假日外，還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等，助您達到工作生活的平衡；
- 彈性福利制度：年假可買賣，商業(yè)醫(yī)療保險套餐可升級，您還可申請旅游補貼、個人進修補助、運動健身補貼等，滿足個性化福利需求；
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- 多元化員工活動：運動會、團建、年會等精彩活動給您平臺，任您施展才華。
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