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更新于 7月10日

業(yè)務支持服務經理(行政管理)

2.5-3萬·13薪
  • 上海黃浦區(qū)
  • 5-10年
  • 本科
  • 全職
  • 招1人

職位描述

寫字樓
崗位職責:
1. 管理清潔、會務服務團隊,確保服務質量;
2. 負責落實上級經理和客戶制定的各項計劃,分解與細化,并確保在實際工作中予以實施;
3. 充分了解合同,確?,F(xiàn)場運營與合同一致‘
4. 每天巡視各項工作運作狀態(tài),發(fā)現(xiàn)問題及時調整解決并做好有關記錄;
5. 按要求,定期、準確、如實編制所屬項目的各類文件及報表,按時上報(周報、月報等);
6. 客戶活動支持,協(xié)助客戶進行客戶內部涉及重大意外和突發(fā)事件的處置;
7. 及時妥善解決客戶投訴事宜,并書面報告上級經理;
8. 每天現(xiàn)場工作,確保按照協(xié)議提供服務,積極與客戶合作,討論并解決有關日常事務;
9. 指導團隊管理人為每個員工制定目標設定及績效考評;
10. 發(fā)現(xiàn)、發(fā)展有潛質的主管,建立并實施部門內部管理人員儲備計劃;
11. 對發(fā)現(xiàn)的行政服務漏洞、員工投訴,能快速響應、解決,并能快速優(yōu)化流程和預案。
任職要求:
1.本科,英語4級,VIP接待、會務支持背景、酒店背景優(yōu)先;
2. 5年以上經驗,有類似外企高標準寫字樓,同時管理其他城市租賃辦公樓的乙方工作經驗;
3. 具備團隊精神、服務意識、較強的溝通技巧、較強的領導力和執(zhí)行力、客戶服務知識。

工作地點

上海黃浦區(qū)太平洋新天地

職位發(fā)布者

山女士/HR

立即溝通
公司Logo上海索迪斯管理有限公司北京分公司
關于索迪斯集團生活質量與個人及組織的業(yè)績息息相關,而索迪斯正是提高生活質量服務的全球領軍企業(yè)。自1966年皮埃爾·白龍先生創(chuàng)立索迪斯以來,公司業(yè)務已遍及全球72個國家,每天為1億消費者提供獨特的駐場服務、福利與績效管理服務和個人與家庭服務。50余年從業(yè)經驗、100余種服務類型,索迪斯為客戶提供專業(yè)的一體化解決方案:從前臺接待、安保、設施維護與清潔,到餐飲服務、設施和設備管理;從員工就餐卡、禮品卡和出行交通卡,到家庭護理和管家服務。索迪斯的成功與業(yè)績源于其獨立性、可持續(xù)商業(yè)模型以及不斷發(fā)展并激勵全球460000名員工的能力。索迪斯是法國CAC 40指數和道瓊斯可持續(xù)發(fā)展指數成員。關鍵數據合并收入207億歐元(截至2017年8月31日) 460000名員工全球第19大雇主業(yè)務遍及72個國家每日服務1億消費者 135億歐元市值(截至2018年9月5日) About Sodexo Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 72 countries, Sodexo serves 100 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Through its more than 100 services, Sodexo provides clients an integrated offering developed over 50 years of experience: from food services, reception, maintenance and cleaning, to facilities and equipment management; from services and programs fostering employees’ engagement to solutions that simplify and optimize their mobility and expenses management, to in-home assistance, child care centers and concierge services. Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 460,000 employees throughout the world. Sodexo is included in the CAC 40 and DJSI indices. Key Figures 20.7 billion euro in consolidated revenues(as of August 31, 2017) 460,000 employees 19th largest employer worldwide 72 countries 100 million consumers served daily 13.5 billion euro in market capitalization(as of September 5, 2018)關于索迪斯中國索迪斯于1995年進入中國市場,目前擁有12500余名員工,分布在500多個營運點,每天為110萬名消費者提供服務。多年來,索迪斯中國始終秉承集團發(fā)展使命,結合中國市場需求形成了以工商企業(yè)、醫(yī)療養(yǎng)老和教育為主的多個專業(yè)化客戶服務團隊。作為國內唯一一家集服務設計、咨詢及管理于一體的供應商,索迪斯致力于成為客戶的戰(zhàn)略合作伙伴,為其提供世界領先的駐場服務、福利與績效管理服務,幫助客戶提升業(yè)績、促進發(fā)展。立足于“提高生活質量”的核心愿景,索迪斯中國致力于幫助企業(yè)和組織機構保留優(yōu)秀人才、提高員工敬業(yè)度,以促進每日整體業(yè)務表現(xiàn),為客戶和消費者提供包括餐飲、工程、生活便利、業(yè)務支持、實驗室服務及就餐萬通卡、萬通福利卡等在內的綜合服務。 www.sodexo.cn About Sodexo China Sodexo China has 12,500 people at over 500 sites and serves 1,100,000 consumers every day. Since 1995, Sodexo provides a myriad of services to meet client’s complex needs across the spectrum of corporate, education, health institute and seniors’ home. In China, Sodexo is the only company, as the strategic partner of clients, to design, manage and deliver comprehensive service solutions of On-site Services and Benefits and Rewards Services. Improving Quality of Life of our employees and all those we serve is Sodexo’s mission and commitment. Founded on it, through its integrated offering of Foodservices, Engineering Services, Lifestyle Services, Business Support Services, Lab Services, Meal Pass and Tung Pass, Sodexo helps companies and organizations improve performance via retaining talents and improving employee engagement every day. www.sodexo.cn關鍵數據 1995年進入中國 12500名員工 500個營運點覆蓋50個城市每天為110萬名消費者提供服務 Key figures Business in China market since 1995 12,500 employees 500 sites 50 cities 1.1million consumers served daily
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