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We are looking for an Accounts Receivable Manager in the finance department of our company to supervise payment transactions made by our customers. This will be a leadership role, in charge of a team of 10 people in all areas of the accounts receivable process, including:
- mapping of payments received to invoices issued
- reconciling shortfalls to agreed promotions, markdowns and identifying reasons for other customer shortfalls that were not approved in advance (such as stock shortages)
- keeping records of agreed promotions / allowance in order to prepare accruals
- collection activities for overdue accounts, including direct customer liaison, both with the front office such as buyers and agents and finance teams of customers.
You will need to maintain spreadsheets and databases of important information and uphold the company’s policies and image with customers, therefore contributing to its growth. Due to the extensive dealings with large international retail customers, good English comprehension and writing is expected for this role.
Responsibilities
In charge of all aspects of collecting payments from customers to ensure they are done on time.
Keeping track of payment transactions, mapped to invoices issued.
Manages staff in the accounts receivable department of the company.
Set regular weekly and monthly deadlines to clear receivables and overdues.
Proactive engagement with our company sales staff and merchandisers to capture and record various promotions and markdowns in real time, so that accruals can be made in our financial statements in advance of payments being received and shortfalls observed.
Prepare reports at regular intervals (monthly, quarterly and annual) making forecasts on AR payment flow, including preparation of Aged Receivable Reports.
You will not have to oversee the processing and organising of purchase orders or invoices which will be done by our merchandising department. But you will need to identify and manage credit - debit notes as required cooperating with that department.
Report to the CFO non-payment disputes in an efficient and timely manner where escalation is required.
Keep in touch with the industry’s best practices and keep updating and improving processes and policies.
Requirements
Five or more years of hands-on accounts receivable process and collection experience with a company that has significant international transactions and customers.
A bachelor's degree in business administration, accounting, finance, or related field preferred.
Good written and spoken English.
Accounting experience and a CPA certificate is a plus.
Experience with leadership roles and displays of problem-solving capabilities.
Basic computer skills (Excel) and prior experience working with SAP software a plus.
Strong interpersonal and communication skills to interact with employees, superiors and customers.
Well planned, organised with keen attention to detail.