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400-885-9898
更新于 7月2日
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（駐韓國）M365 Technial support engineer

1.5-3萬
  • 大連甘井子區(qū)
  • 經(jīng)驗不限
  • 大專
  • 全職
  • 招10人

雇員點評標(biāo)簽

  • 工作環(huán)境好
  • 同事很nice
  • 氛圍活躍
  • 團隊執(zhí)行強
  • 人際關(guān)系好

職位描述

MICROSOFT 365
投遞郵箱：Hanjun Lee
Qualification: ?Strong expertise and understanding in Microsoft 365 administration, troubleshooting, and support. MUST - Active directory or Windows Server (ExchangeOnPrem, GPO), M365 (EX: Exchange Online, Teams, SharePoint, Office App, Azure Active Directory, Yammer(Viva Engage) Preferred - Troubleshooting Log analysis (Fiddler, Netmon, Procmon, Dump), Networking working experience
?Microsoft certified – preferred / should get at least one within 6 months ?Customer orientied mind to fulfill customer satisfaction in technical perpective as well as overeall satisfaction
?Ability to prioritize and manage multiple tasks in a fast-paced environment (Especially fast response for communication with MS partners)
Key Responsibilities: ?Excellent maturity and professionalism in communication skills (native Korean) to deal with difficult conversations with customers, CSAMs, Ims, Partners, and Premier SDM in Korea
?Ability to properly understand the root-cause of each cases that handling by teams member, explain it clearly to customers. ?Reliable Leadership to inspire team members to achive goal with organizational satisfaction ?Mindset to accept changes and adapt to new technologies (example - onPremise cases/Copilot cases)
Assignments (R&R):
? Technical support for Business M365 Admin via call or email (TS, Log analysis, Providing Doc related, Test in customer's enviromen)
? Achieving KPI in productiviey & quiality perspective ? Identify the root cause of the case and suggest a solution ? Review the case and provide technical guidance to customer (B2B) ? Conduct case review with collegue to share knowledge experience

工作地點

甘井子區(qū)大連高新技術(shù)產(chǎn)業(yè)園區(qū)軟件園路18號9號樓

職位發(fā)布者

魏女士/HR

三日內(nèi)活躍
立即溝通
公司Logo聚思鴻信息技術(shù)服務(wù)(大連)有限公司公司標(biāo)簽
Concentrix公司（納斯達克股票代碼：CNXC）是全球技術(shù)和服務(wù)的領(lǐng)導(dǎo)者，為世界上最優(yōu)秀的品牌和正在改變世界的品牌提供支持。我們以人為本，技術(shù)驅(qū)動，智能賦能。每一天，我們都在設(shè)計、構(gòu)建和運營全集成的端到端解決方案，并在整個企業(yè)內(nèi)快速、大規(guī)模地實施，幫助 2,000多家客戶解決最棘手的業(yè)務(wù)挑戰(zhàn)。無論是設(shè)計變革性的品牌體驗、構(gòu)建和擴展安全的人工智能技術(shù)，還是運營兼顧全球一致性和本土親密性的數(shù)字化方案，我們都能勝任。我們的核心使命是致力于改變企業(yè)連接、互動和增長的方式。我們重新定義成功的含義，服務(wù) 70多個區(qū)域市場的每個主要垂直領(lǐng)域，幾乎無處不在地提供超乎想象的成果。訪問 concentrix.com了解更多信息。
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