招生工作職責(zé) Responsibilities for Admissions
? 兌現(xiàn)德閎品牌的招生承諾,確保完成學(xué)校招生目標(biāo),并應(yīng)用新策略以最大化招生。
Deliver Dehong brand admissions promise, ensure school admissions targets are met and new strategies are applied to maximise enrolment.
? 拓展招生渠道及維護渠道運營,來支持全年招生目標(biāo)。
Expand enrollment channels and maintain channel operations to support the annual enrollment targets.
? 保持學(xué)校招生數(shù)據(jù)的準(zhǔn)確性,全年跟蹤招生情況并與往年數(shù)據(jù)對比,為下一年度的目標(biāo)設(shè)定提供建議。
Maintain accurate data on school enrolment, tracking this through the year and against previous years, and making recommendations for the setting of targets for the year ahead.
? 跟蹤并維護本地區(qū)及區(qū)域內(nèi)其他學(xué)校的招生數(shù)據(jù),尤其是競爭學(xué)校的數(shù)據(jù)。
Maintain and track enrolment records of other schools in the area and the region, in particular those that are competitors.
? 確保面對外部的工作人員(包括前臺)的服務(wù)質(zhì)量,并通過所有可用渠道與潛在家長進行高質(zhì)量的溝通。
Assure quality in the levels of customer service in outward facing staff (including receptionists) and ensure the highest quality of prospective parent communication through all available media.
? 作為學(xué)校大使,與當(dāng)?shù)仃P(guān)鍵利益相關(guān)者互動,支持和優(yōu)化學(xué)校的市場策略及執(zhí)行,吸引“最契合”的家庭。
Be the school’s ambassador to engage with key local stakeholders to inform and enhance the school’s marketing strategy and execution to attract “best fit” families.
? 跟進并轉(zhuǎn)化“最契合”的家庭,建立學(xué)校社區(qū)。
Follow up and convert “best fit” families and build the school community.
? 分析市場機會和細(xì)分群體,提供競爭情報。
Analyse market opportunity, segments and deliver competitive intelligence.
? 開展家長調(diào)研,以了解并建立用戶畫像。
Conduct parent research to understand and create personas.
? 基于調(diào)研和用戶畫像設(shè)計招生流程。
Design admission journey based on research & personas development.
? 收集所有材料并處理所有學(xué)生的學(xué)籍相關(guān)事務(wù)。
Collect all materials and deal with XUEJI issues for all students.
? 通過CRM系統(tǒng)管理數(shù)據(jù)收集和潛在客戶管理。
Manage data capture and lead management through CRM system.
? 管理預(yù)測、記分卡并最大化招生。
Manage forecasting, scorecard & maximise enrolment.
? 建立招生合作伙伴關(guān)系與外聯(lián)。
Build enrolment partnerships and outreach.
市場工作職責(zé) Responsibilities for Marketing
? 在品牌戰(zhàn)略指導(dǎo)下,制定推動目標(biāo)受眾認(rèn)知和認(rèn)同的學(xué)校市場戰(zhàn)略。
Guided by brand strategies, develop school’s marketing strategy that drives key target audience awareness and affinity.
? 在一系列線下、線上及體驗式市場活動中進行甄別與優(yōu)先排序,包括合作伙伴選擇和活動選擇,并為每項活動設(shè)定可衡量的指標(biāo)和關(guān)鍵績效指標(biāo)(KPI)。
Identify and prioritise across a range of offline, online and experiential marketing activities, partnership selection and event choices, with clear measurables and KPIs to track for success by activity.
? 根據(jù)品牌方向,策劃及執(zhí)行本地化市場活動,使其與目標(biāo)受眾產(chǎn)生深度共鳴。
Based on brand direction, plan and execute localized marketing campaigns, such that they connect deeply with the target audience.
? 監(jiān)督學(xué)校數(shù)字營銷工作,并在需要時為市場與傳播團隊提供數(shù)字化專業(yè)支持,包括監(jiān)督網(wǎng)站、SEO和SEM。
Oversee the school digital marketing and provide digital expertise for marketing and communication teams as needed, including overseeing website, SEO and SEM.
? 協(xié)助主管進行品牌管理,市場及視覺資產(chǎn),包括但不限于廣告、宣傳資料、出版物、海報和宣傳冊。
Support the brand management, marketing and visual assets, including but not limited to advertising, collaterals, publications, posters and brochures.
? 與學(xué)校各部門建立緊密合作關(guān)系。
Build strong partnerships relationships with all departments in the school.
? 監(jiān)督活動執(zhí)行,確保提供難忘的體驗,并通過跨部門協(xié)作完成。
Oversee execution of events that deliver memorable experiences, executed cross functionally through multiple departments.
? 支持所有學(xué)校市場服務(wù),為教師和學(xué)生提供所需的市場宣傳資料及校內(nèi)設(shè)計。
Support all school marketing services, providing marketing collaterals for teachers and students as required, as well as in school design.
其他期望Additional Expectations
? 深刻理解德閎的“校園安全”及“積極行為管理”相關(guān)政策。
Strong understanding of Dehong’s safe-at-school and positive behaviour policies.
? 擁抱“全人教育”的理念。
Embrace the education of the whole person.
? 積極出席并建設(shè)性地參與教職員工會議。
Attend and participate constructively in staff meetings.
? 參與學(xué)校更廣泛的校園生活,包括集會、慶典、課外活動等,并準(zhǔn)備相關(guān)學(xué)生或活動內(nèi)容。
Participate (including preparing students/activities) in the wider life of the school, such as assemblies, celebrations, extra-curricular events and so on.
? 與德閎教育集團(EiM)的同事協(xié)作,分享實踐,并在適當(dāng)情況下參與集團層級的各類活動。
Collaborate with colleagues across Dehong schools and EiM to share best practices around the network and participate in group-wide events as appropriate.
? 支持服務(wù)學(xué)習(xí)與可持續(xù)發(fā)展相關(guān)的活動、項目及教育實踐。
Support service learning and sustainability practices, events, and programmes.
? 完成由校長或上級領(lǐng)導(dǎo)根據(jù)學(xué)校及部門運營需求安排的其他工作任務(wù)。
Fulfil other duties assigned by line managers in accordance with the operational needs of the school and department.