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For Customer Business Officer I （CBO-I）:
1.Understanding of engine, Safran or CR operational processes （including
but not limited to SO creation, order execution, MRB review and
approval, invoice issuance, warranty claim handing etc.）
了解engine，Safran/ CR運(yùn)作流程（包括但不限于SO創(chuàng)建，訂單執(zhí)行，MRB審查&批準(zhǔn)，發(fā)票開具，保修索賠等）。
2.Participation and achievement in improvement project(s).
參與改進(jìn)項(xiàng)目，并取得一定成果。
3.Assistant on new staff training, department KPI updates.
協(xié)助新員工培訓(xùn)、部門 KPI 更新。
4.Be able to full backup supporting within team.
能夠?yàn)閳F(tuán)隊(duì)提供全面的后備支持。
5.Able to lead the assigned/allocated customer on sit visits/calls and
highlight risks.
能夠帶領(lǐng)指定/分配的客戶進(jìn)行實(shí)地考察/拜訪，并甄別風(fēng)險(xiǎn)。
6.Be able to effectively communicate with customer and solve customer
issues/dispute in timely manner.
能夠與客戶進(jìn)行有效溝通，及時(shí)解決客戶問題/糾紛。
7.Be able to cooperate cross departments to drive TAT to meet with
customer need.
能夠跨部門合作，推動 TAT 滿足客戶需求。
8.Able to prepare labor report and highlight issues.
能夠編制labor report，突出問題點(diǎn)。
9.Issue invoice on time without errors.
能夠準(zhǔn)確及時(shí)地開具發(fā)票。
For Customer Business Officer II （CBO-II）, all criteria of CBO-I will
apply and, in addition:
10.Full understanding of engine, Safran or CR operational processes.
充分理解engine，Safran/CR的運(yùn)作流程。
11.Clear achievement in at least two improvement projects.
在改進(jìn)項(xiàng)目中取得顯著成果。
12.Be able to solve customer issues/dispute with win-win solution.
能夠在解決客戶問題/糾紛同時(shí)實(shí)現(xiàn)雙贏。
13.Able to set up master data in SAP i.e. VK profile, contract set up,
service material master.
能夠在 SAP 中設(shè)置主數(shù)據(jù)，如 VK 檔案、合同設(shè)置、服務(wù)材料主數(shù)據(jù)。
Qualifications and Requirements 任職資格和要求
1.Bachelor degree or above, engineering or business related major
preferred.
本科及以上學(xué)歷，工程或商務(wù)相關(guān)專業(yè)優(yōu)先。
2.Good interpersonal and presentation skills, able to work under
pressure and perform as a team player.
良好的人際交往和表達(dá)能力，抗壓，具有團(tuán)隊(duì)合作精神。
3. Professional proficiency of English, including written, spoken and
comprehension, CET6/TEM8 preferred.
熟練的英語聽說讀寫能力, CET6/TEM8者優(yōu)先。