工作地點(diǎn):中國(guó),天津
崗位職責(zé):
? 根據(jù)內(nèi)部工作流程規(guī)范,負(fù)責(zé)對(duì)客戶送修的設(shè)備和工具進(jìn)行及時(shí)的故障分析、檢查、排故和維修;
? 根據(jù)圖紙進(jìn)行機(jī)械檢查和校準(zhǔn),并編撰必要的說(shuō)明文件;
? 檢查技術(shù)問(wèn)題并獨(dú)立開(kāi)發(fā)解決方案
? 針對(duì)檢查結(jié)果編撰檢驗(yàn)報(bào)告;
? 負(fù)責(zé)指定區(qū)域客戶的設(shè)備和工具的現(xiàn)場(chǎng)維修,使用培訓(xùn)和驗(yàn)收服務(wù),并根據(jù)實(shí)際業(yè)務(wù)需求通過(guò)電話或在客戶現(xiàn)場(chǎng)提供服務(wù);
? 根據(jù)實(shí)際業(yè)務(wù)需求,提供7/24的全天候緊急電話或現(xiàn)場(chǎng)技術(shù)支援;
? 成為客戶的優(yōu)秀合作伙伴;
? 與國(guó)內(nèi)和國(guó)外同事以及其他部門合作,尤其是其他技術(shù)人員,服務(wù)業(yè)務(wù)經(jīng)理和產(chǎn)品經(jīng)理;
? 完成其他臨時(shí)交辦的任務(wù)。
崗位要求:
? 專注客戶需求和強(qiáng)烈的服務(wù)意識(shí);
? 機(jī)械工程專業(yè)或接受過(guò)同等水平機(jī)械相關(guān)的培訓(xùn)教育;
? 至少三年的分解、組裝和修理的相關(guān)工作經(jīng)驗(yàn);
? 能夠使用電腦和辦公軟件,能使用企業(yè)管理系統(tǒng)和SAP者優(yōu)先;
? 積極主動(dòng),熱情,自信;
? 技術(shù)方面尤其是機(jī)械相關(guān)的技術(shù)嫻熟,能夠看懂圖紙;
? 主動(dòng)思考,獨(dú)立工作,尊重規(guī)則;
? 愿意出差
Job Description: Technician
Location: Tianjin, P.R.China
Responsibilities:
? Responsible for the defect analysis, inspection, troubleshooting, and repair to the equipment and tooling subcontracted by customers according to internal work instructions and guidelines
? Perform mechanical examination and calibration based on blueprints and create necessary
documentation
? Examine/review technical problems and develop solutions independently
? Prepare inspection reports and finding report
? Responsible for the field service, training and acceptance inspection
for the customers within dedicated region. Be able to solve the problem by
either telephone communication or on-site service.
? 7/24 technical support for AOG either on call or on site
? Be excellent business partner of customers
? Be able to work together with national and international colleagues. Especially cooperate with other technician, CSM and product managers.
? Other ad hoc tasks
Requirement:
? Customer focus and strong service mind.
? Degree in mechanical engineering or equivalent mechanical training
? Min. 3 years relevant work experience on assembly, dis-assembly and repair.
? Basic PC and MC Office user, basic experience in ERP, SAP preferred
? Display a positive presence, be approachable, enthusiastic and confident
? Excellent technical, especially mechanical skills and able to read blueprints
? Proactive thinking and independent working and respect the rules
? Willingness to travel.
Hydro Systems KG,總部位于德國(guó)黑森林地區(qū),主要生產(chǎn)飛機(jī)維修用的地面支持設(shè)備。Hydro品牌已經(jīng)有50年之久的歷史,2020年是Hydro China的20周年。Hydro作為享譽(yù)國(guó)際的航空地面設(shè)備品牌,其產(chǎn)品在中國(guó)市場(chǎng)的占有率為80%,其主要客戶群是飛機(jī)運(yùn)營(yíng)商,維修商及制造商。世界上幾乎所有的航空公司,MRO都是Hydro的客戶;另外,空中客車(Air Bus)波音(Boeing)和商飛(COMAC)作為世界上重要的飛機(jī)制造商也都是HYDRO的重要客戶。HYDRO品牌始終堅(jiān)信客戶至上的理念,真誠(chéng)的希望我們每一位團(tuán)隊(duì)的成員可以與公司一起成長(zhǎng)壯大。