此崗位只針對中東、非洲、東南亞等外籍人士。 Job Responsibilities: 1. Answer questions from customers and colleagues, and provide immediate technical support services. 2. Conduct problem analysis and troubleshooting based on customer needs, and assist users in completing various tasks. 3. Establish and maintain customer relationships, monitor and feedback user demand information and market dynamics. Job Requirements: 1. This position is for foreign technical R&D staff. Candidates should have growth and learning experiences in countries such as the Middle East and Africa. 2. Love China and identify with Chinese national culture. 3. Have good interpersonal resources in their home countries (Middle East, Africa) and be capable of handling complex customer relationships. 4. Have studied at a university ranked among the top 500 in the world, possess excellent communication skills and customer service awareness. Graduates majoring in computer science or artificial intelligence are preferred. 5. Have a strong sense of teamwork and coordination, and be able to adapt to a rapidly changing work environment. 崗位內容: 1. 回答來自客戶和同事的問題,并提供第一時間的技術支持服務。 2. 根據(jù)客戶需求開展問題分析和故障排除,協(xié)助用戶完成各項工作任務。 3. 建立和維護客戶關系,監(jiān)控并反饋用戶需求信息和市場動態(tài)。 任職要求: 1. 此崗位為外籍技術研發(fā)員工崗位,需要具有中東,非洲等國的成長學習經(jīng)歷。 2.熱愛中國,并認同中國國家文化。 3. 在本國(中東、非洲)具有較好的人脈資源,能夠處理復雜的客戶關系; 4. 具有世界排名前500大學的學習經(jīng)歷,具備良好的溝通技巧和客戶服務意識,計算機,人工智能相關專業(yè)畢業(yè)優(yōu)先考慮; 5.具備較強的團隊合作精神和協(xié)調能力,能夠適應快速變化的工作環(huán)境。