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銷售助理（兼客服）崗位
唯一的要求：書面英文保證，須有基本的讀寫能力?。?！
Duties工作職責(zé)：
1、 Dealing with clients’ consultation, placing orders and other related things；Processing clients’ accounts in systems, all documents處理客戶訂單及所有相關(guān)事宜，處理系統(tǒng)內(nèi)客戶相關(guān)賬號(hào)及所有相關(guān)文件;
2、 Manage the customers who are located in local city mainly and areas close; 負(fù)責(zé)跟進(jìn)國(guó)內(nèi)客戶，以當(dāng)前城市及周邊客戶為主
3、 Actively and effectively recommend customers for better/bigger sales orders (usually online sales) ; good clients’ interactions by wechat, phone calls, emails and etc. 積極有效推薦客戶我司產(chǎn)品特色，促進(jìn)銷售（線上銷售）；積極通過(guò)微信、電話、郵件等方式，與客戶進(jìn)行有效、及時(shí)溝通;
4、 Handling various complaints, maintain good relationship with customers, and develop customer satisfaction and re-purchase rate處理各類投訴，維護(hù)良好客戶關(guān)系，提到客戶滿意度和復(fù)購(gòu)率
5、 Keeping a close work relationship with warehouse/logistics department in China for order delivery and other related matters internally and externally. 與國(guó)內(nèi)倉(cāng)庫(kù)物流各部門緊密合作，及時(shí)處理回復(fù)各類訂單發(fā)貨、物流問(wèn)題。
6、 Assistance to sales department for all related matters協(xié)助銷售部門處理相關(guān)事宜
7、 Following company/leaders’ work arrangements, work procedures, company regulations處理領(lǐng)導(dǎo)安排的相關(guān)工作、遵循公司工作流程和公司規(guī)章制度;
Requirement任職要求：
1、University degree or above本科及以上學(xué)歷；
2、 Basic English communication with clients and colleagues基本英語(yǔ)聽(tīng)說(shuō)能力，用于日?？蛻舴?wù)和公司內(nèi)部溝通；
3、 At least 2 years of working experience in e-marketing (Taobao, Westore, Tiktok and other channels), preferably in food related industries至少2年電商工作經(jīng)驗(yàn)(淘寶、微店、抖音等渠道)，有食品相關(guān)行業(yè)經(jīng)驗(yàn)更佳
4、 Having some sales related working experience is preferred有銷售經(jīng)驗(yàn)者更加；
5、 Love food and social life, with high sensitivity, excellent communication ability and team spirit熱愛(ài)美食，喜歡社交，敏銳度高，擁有優(yōu)秀的溝通能力和團(tuán)隊(duì)精神
6、 Have strong pressure resistance有較強(qiáng)的抗壓能力