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更新于 7月11日

收益經(jīng)理

8000-10000元
  • 合肥蜀山區(qū)
  • 5-10年
  • 本科
  • 全職
  • 招1人

職位描述

五星級酒店
JOB SCOPE工作范圍 Responsible for managing and implementing the hotel’s reservation and room sales strategy by maintaining an accurate and up-to-date reservation system database. 對所有預(yù)訂數(shù)據(jù)進(jìn)行管理,以便于酒店的預(yù)訂和房間銷售政策的制定 DUTIES AND RESPONSIBILITIES業(yè)務(wù)及職責(zé) 1. Supervises all reservations personnel and administers all reservations policies and procedures for the hotel 監(jiān)督所有預(yù)訂部員工的日常工作及酒店政策的執(zhí)行 2. Manages and maintains an up-to-date room and rate inventory database for the hotel and Group CRS to provide accurate real-time availability to our guests at all times 隨時維護(hù)更新酒店系統(tǒng)和豪生集團(tuán)中央訂房系統(tǒng)中房態(tài)及房價的準(zhǔn)確性,以便準(zhǔn)確向客戶反映酒店可提供的房態(tài) 3. Provide updated information to DOSM to support the sales strategy plan and 3 months forecast meeting by preparing forecast reports, booking pace report, conversion ratio, turndown report, competitive report and any other report as required. 向市場銷售總監(jiān)提供最新的信息來制訂銷售策略。市場銷售總監(jiān)提供客房預(yù)測報告、預(yù)訂進(jìn)展報告、預(yù)訂轉(zhuǎn)換率報告、預(yù)定拒收報告、競爭者報告和其他必要的報告來對未來三個月的進(jìn)行預(yù)測。 1. Formulate a systematic approach to tracing trends and provide historical data for the purpose of managing room yield and as future reference for rate strategy. (eg..Turndown, booking pace, conversion ratio, shape report business trends, demands, cancellation) 規(guī)劃系統(tǒng)闡明市場的未來趨勢的方法, 提供歷史數(shù)據(jù)來對酒店的收益進(jìn)行管理以及對酒店未來的房價制訂提供參考。(比如,預(yù)定拒收分析,預(yù)訂進(jìn)展分析,市場趨勢分析,市場需求分析,預(yù)訂取消分析) 2. Maintain a high service level by providing a timely response to our customers, ensuring that all telephone calls are picked up no less than 3 rings. 保持高質(zhì)量的服務(wù)水準(zhǔn),及時回復(fù)客人。保證所有電話在鈴響三聲內(nèi)被接起。 3. Implements a disciplined approach to improving telephone skills, technique and communicating the hotel’s pricing strategy, promotional packages and other relevant information necessary to ensure accuracy and service standards for our customers. 提高電話技能技巧,熟悉酒店的房價策略,促銷包價和其他相關(guān)信息來保證對可服務(wù)的正確性 及保持對客服務(wù)水準(zhǔn) 4. Works closely with sales manager, group leisure sales / tour co-ordinator on group rooming lights and room block. 和銷售經(jīng)理、團(tuán)體銷售經(jīng)理、團(tuán)體協(xié)調(diào)員密切合作,安排好團(tuán)體的房間安排及銷售工作。 5. Co-ordinator with credit manager on all matters pertaining to credit and cancellation of reservation 和信貸經(jīng)理協(xié)調(diào)關(guān)于信貸和預(yù)訂取消收費的事宜 6. Set measurable goals by implementing an incentive program to drive incremental revenue. 制定可行的獎勵政策來提高酒店的收入。 7. Attends weekly sales meetings and other meetings as assigned by Director of Sales or his/her Assistant. 準(zhǔn)備報告 8. Performs other duties as required by his supervisor or head of department 執(zhí)行上級及部門負(fù)責(zé)人要求的其他工作 JOB SPECIFICATION 1. College degree in business administration or related discipline 2. 4 year’s experience in reservations management in an international hotel standard 3. Strong oral and communication skill 4. Dedicated, systems-orientated and personable 5. In-depth understanding of CRS operations, rate and yield management and channel distribution. 職位要求 1. 大學(xué)工商管理專業(yè)、市場營銷專業(yè)或相關(guān)專業(yè)。 2. 4年的國際酒店預(yù)定管理經(jīng)驗 3. 出眾的口才和溝通技能。 4. 外表端莊,容易熟悉酒店系統(tǒng),具有敬業(yè)精神, 5. 熟知中央訂房系統(tǒng),房價、收益管理和訂房分發(fā)系統(tǒng)。

工作地點

合肥蜀山區(qū)天樂大廈北側(cè)停車場

職位發(fā)布者

邵先生/人事行政總監(jiān)

三日內(nèi)活躍
立即溝通
公司Logo合肥豪生酒店管理有限公司
合肥高新豪生酒店是GCH大中華酒店集團(tuán)旗下品牌,專注于提供卓越的酒店運營管理、前沿設(shè)計理念及尖端技術(shù)支持的全方位服務(wù)。深耕大中華地區(qū)二十五載,旗下拓展和運營溫德姆至尊豪廷(Wyndham Grand Plaza Royale)與豪生(Howard Johnson)兩大享譽(yù)國際的酒店品牌系列。為滿足日益多元化的客戶需求,GCH精心打造了一系列獨具特色的自有品牌:從奢華典雅的豪廷大酒店(Plaza Royale),隱世療愈的世廷(The Glam),到城市度假的世閣(Sage),每一品牌均承載著GCH對卓越住宿體驗的不懈追求。通過構(gòu)建全方位、精細(xì)化的管理體系,我們致力于為每一位賓客打造舒適難忘的入住時光,同時以卓越的運營業(yè)績回饋酒店的業(yè)主及投資公司,共創(chuàng)雙贏未來,攜手邁向更加輝煌的篇章。
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