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Customer Relations
? Develop call cycles to ensure current and potential customers receive regular/appropriate levels of interaction
? Regularly review Key Account feedback or other matters that impact upon sales and the relationship and develop appropriate strategies to manage accounts
? Liaise with Product Manager where appropriate particularly when providing value add or innovative solutions to customers
? Develop new business opportunities / products or product innovation with new and existing customers
? Analyse sales reports and take appropriate action where necessary
? Proactively collaborate between sales team and other teams / divisions
? Maintain accurate customer records and profiles (Microsoft CRM) and keeps these updated as appropriate
? Foster and develop distributor and alliance networks where applicable working in line with the goals of the business and dealer/agent manager if required
? Keep relationship with engineering companies, to make sure understand projects information in the field
? Identify and secure where possible opportunities for cross-selling (Service, PCD etc.) to improve our position with the customer
? If necessary, get involved to help resolve customer issues including escalation internally towards a resolution
Meet Budgeted Sales
? Develop strategies and plan to grow current and future sales within allocated area/customer base
? Ensures that proper due diligence is carried out on opportunities ie. Go/Get and where appropriate makes sure that approvals as required by the business are carried out in a timely manner
? Provide accurate and timely quotations / bid documentations in conjunction PLM or estimation team
? Contribute to and achieve annual regional budget and business plan targets including order intake, revenue and profitability
? Identify, develop and monitor key sales performance indicators in accordance with strategic goals and business plans
Sales and Marketing Reporting and Analysis
? Provide reports (either monthly or as requested) on sales, market intelligence and activities within region
? Attend sales review meetings as required by the business
? Identify and develop an understanding of key competitors and their offerings within the region and potential impact upon sales strategy
? Identify any changes in competitor activity, customer focus or related matters and disseminate to Sales Manager and other relevant team members eg Service, PCD
Active team player
? Participate and be active in all OH&S and Quality Assurance Objectives
? Ensure involvement with others in the provision of advice, solutions or potential new products
? Regularly communicate with others regarding intelligence or opportunities
? Collaborate with others within the region to understand changes or opportunities within the region eg Service Teams
? Support Engineering and Service time for test work or project execution
? Develop relationships with other team members to build knowledge, assist in achieving sales and DIFOT
? Work within all EH&S guidelines
Key requirement of the position任職資格:
Knowledge & Skills
? Ability to build strong customer relationships
? Selling and marketing skills and techniques
? Exposure or knowledge of mining or mineral processing
? Proven problem solving or value add ability
? Effective verbal and written communication skills
? Proven negotiation and influencing skills – both external and internal
? Existing Knowledge for Separation Product
? Experience in developing budgets and business plans
? Team player, able to develop strong relationships with multiple team memberships
? Computer literate: Advanced Excel and Word
Education and Experience
? Previous experience within the mining or mineral processing industry
? Demonstrated ability to sell and grow sales
? Strong customer service orientation
? Rich Sales experiences and better channel management
? Business acumen
? Qualifications in sales, marketing or business management desirable
? University degree or above education background; majoring in Minerals Processing Technology or Mining Mechanical or other related subjects
Personal Attributes
? Takes Initiative and is proactive
? Analytical and detailed focused
? Meticulous attention to detail
? Continuous improvement
? Self-Driven
? Self-Learning
? Tenacious
? Positive attitude
? Ability to listen and understand customer need and to find solution
? Strong business negotiation, communication, coordination and implementation abilities
? Willing to take challenges and adaptable to long-term travel
? Have a strong sense of responsibility and career ambition
? Understanding FLSmidth technology
? More than 8 years’ experience in technical or sales field at Mining company.
? Fluent English is preferred