Duties & Responsibilities
-Responsible for primary allocation of team members and monitor the workflow.
-Ability to support the team on execution and augment their research capabilities.
-Understand stakeholder use cases;understand their research problems and proactively suggest solutions.
-Provide required supports to Research team for commercial real estate research;including data upload;data clean-up;data analysis;report edits;etc.
-Project management activities from planning;scoping;oversight on execution;delivery;and cascading feedback to the team
-Ensure team's adherence to expected turnaround time and accuracy of activities undertaken
-Lead the team to fulfil stakeholder expectations on projects;focusing on quality;timelines
-Lead calls to discuss process updates with internal/external stakeholders
-Audit and perform quality review for team members
-Ensure strict adherence to the agreed procedures and process flows
-Coordinate with Research department team leadership on data quality sprints to increase completeness and quality of the data
-Participate in ad hoc projects as and when required
-Identify training needs;analyse results of training courses and redesign courses as per the requirement
-Conduct one-on-one meetings with team members to understand their aspirations;deliver feedback and enhance collaboration between team and stakeholders;drive the team to deliver value and create impactful analysis using their research capabilities.
-Adhere to agreed Key Peformance Indicators;Key Responsibility Areas;Service Level Agreements and customer service standards
-Responsible for team’s performance and feedback
-Monitoring and regularly reporting on project progress
-Monitoring and regularly reporting on project progress and transition updates during the ramp up phase.
-Support the global team in ramping up of operations including hiring and liaising between stakeholders and TA team.
-Ability to bring organization strategy into action translating strategic ideas into actionable steps.
Sound like you?
Our successful team leaders have/are:
-Strong English and Mandarin writing and communication skills
-Excellent research;project management skills
-High level of proficiency in Microsoft Word;Excel and PowerPoint
-Ability to instil fundamentals of value creation and impact generation among the team members on every project
-Ability to create impactful presentations;so-what analysis and generate data driven insights on research use cases;team performance and ops reporting.
-Experience in using Database management system preferred
-Strong organizational and interpersonal communication skills
-Thorough knowledge of Quality Frameworks
-Comfortable working in a fast-paced environment and effectively handling and prioritizing stakeholder requests
-Strategic business acumen: Understand larger business strategy;able to provide solutions and strategies in response to stakeholder needs and concerns;implement organizational strategy through actionable steps in a timebound result oriented manner;and idea generation capabilities driven by local domain knowledge;to further bolster JLL’s strategy.
-Driven to succeed and love achieving challenging goals.
-Bring a structured and organised approach to everything they do.
-Effective communication and collaboration skills to achieve success.
-Inclination to drive operational excellence: Creative solutions to new ideas for process improvements.
-Persistent in efforts;practice care and caution when completing work.
To Apply you need to have:
-A bachelor’s degree (B.A.;BBA;B. Com) with minimum 6-8 year’s work experience required in the corporate environment
-Minimum 1-2 years’ experience needed on people management level
-Ability to handle 2-6 team members
-Strong attention to detail and good organizational;interpersonal and people management skills required
-Excellent working knowledge of MS Office tools;including Excel;e.g. pivot tables;complex formulas
-Excellent written and verbal communication skills and the ability to develop and manage stakeholder relationships (internal and external) remotely
-Experience with ArcGIS;Tableau;PowerBI;and Python is preferred
-The ability to work under pressure and prioritise work assigned and adhere to tight deadlines
-Professional background in the commercial real estate sector (including office;retail;logistics;etc) is prefered;with a focus on research;valuation or consulting functions.
-An approachable personality and good at managing and developing capability of team and act with integrity