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崗位職責:
The Business Risk and Resilience Utility (BRRU) plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.
The BRRU achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.
What you’ll do:
? Perform review of Wealth and Retail trades in accordance with the Group Standards and local regulatory framework
? Support the implementation of SQ Operating Procedures,Sales Quality principles and guidelines on a timely manner and ensure full adherence.
? Lead the quarterly reporting exercise to MAS regarding the Balance Scorecard Framework
? Ensure queries raised with or from the sales force are resolved satisfactorily
? Perform Root Cause analysis (RCA) of the issues identified and ensure the RCA commentary is relevant in line with the Group Guidelines
? Deal with enquiries from the sales force, customers and third parties
? Conduct independent sampling checks on the reviews performed by Sales Quality Managers to ensure quality is consistent across the team
? Identify gaps and areas of improvement to improve the overall sales quality standards
? Perform regular root cause analysis on the sales quality findings to identify common themes and areas of concerns, and work with the SG-based SQ team to close any gaps in the sales process
? Collate the MI on sales quality findings for reporting in monthly SQRC forum
? Manage a team of Sales Quality Managers

任職要求:
? Knowledge of Financial Services/industry/Wealth and Insurance products/regulations
? Comprehensive knowledge and understanding of HSBC and IWPB Sales Process and Procedure
? Risk mindful and Strong analytical ability
? Communicate at multiple levels with good command in English and Chinese
? Strong stakeholder's management and collaboration capability
? People and process management experience, including migration/project governance
? Proficient in Word,Excel, Powerpoint
福利待遇
- 具競爭力的薪酬：基本工資+績效獎金+輪班補貼+早晚班交通津貼；
- 健全福利保障：五險一金+補充性商業(yè)醫(yī)療保險+免費年度體檢；
- 暢享10+天假期：除享有國家法定節(jié)假日外，還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產檢假、產假以及陪產假、哺乳假等，助您達到工作生活的平衡；
- 彈性福利制度：年假可買賣，商業(yè)醫(yī)療保險套餐可升級，您還可申請旅游補貼、個人進修補助、運動健身補貼等，滿足個性化福利需求；
- 人性化工作環(huán)境：使用公司的員工餐廳、咖啡室、休息室、娛樂室等，進行勞逸結合；
- 多元化員工活動：運動會、團建、年會等精彩活動給您平臺，任您施展才華。
培訓與發(fā)展
- 廣闊的職業(yè)發(fā)展平臺：遍及全球的集團網絡，提供擴展人脈及跨文化交流的機會，您還可申請不同國家及地區(qū)的長短期職位，不斷挑戰(zhàn)自我；
- 系統(tǒng)性人才培育及發(fā)展：配備職業(yè)導師，為您提供清晰的職業(yè)規(guī)劃指導，充分挖掘橫向及縱向的發(fā)展?jié)摿Γ?br>- 完善的專業(yè)培訓體系：入職即可享帶薪培訓，多元化的培訓機會，還有資源及教育援助，幫您逐步實現(xiàn)職業(yè)目標。