Job Responsibilities Monitor overdue and criticized retail credit portfolios, including managing loan classification systems, individual impairment allowances, and charge-off processes Liaise with debtors regarding repayment schedule negotiations and debt-restructuring arrangements Develop recommendations for legal proceedings or assignments to external debt collection agencies when necessary Regularly report debt collection progress and repossessed property disposal status to team head Prepare credit risk reports and support credit risk analytics (e.g. portfolio analysis) Handle administrative tasks and execute ad hoc projects as assigned Job Requirements Bachelor degree holder or above in Finance, Risk Management, or related discipline; 2 years' experience in credit collection, credit control or complex complaint resolution Strong self-motivation, with ability to work independently and under pressure Good interpersonal, negotiation and problem solving skills Proficiency in English, Chinese and Mandarin Immediate availability is highly preferable